NOISSIME LTD, trading as Zoru ("Zoru", "we", "us" or "our"), is committed to protecting your privacy. This policy explains how we collect, use, store and share information when you use our website, platform and services (the "Services"). We are the data controller for the personal data we process. Questions? Contact us at [privacy contact email].
1. Information we collect
1.1 Information you give us
- Account information
- Your name, email address, job title, company name, phone number and password when you create an account or request a demo.
- Organisation data
- Company details, locations, industry and employee count entered during onboarding.
- Emissions data
- Activity data, fuel records, utility bills, invoices and other documents you upload to calculate and track emissions.
- Supplier information
- Names, email addresses and contact details of suppliers you add for outreach campaigns.
- Payment information
- Billing address and payment method. Card data is processed by Stripe and never stored on our servers.
1.2 Information we collect automatically
- Device and browser information
- IP address, browser type and version, operating system, device type and screen resolution.
- Usage data
- Pages visited, features used, session length and navigation paths.
- Cookies
- Cookies, local storage and similar technologies, as described in section 7.
2. How we use your information
- Providing the Services: creating your account, calculating emissions and generating reports.
- Improving the Services: understanding how the platform is used and developing new features.
- Communication: service notifications, answering enquiries and support.
- Marketing: product updates where you have opted in or we have a legitimate interest. You can opt out at any time.
- Security: monitoring for suspicious activity and protecting your data.
- Legal compliance: meeting our obligations under applicable law.
3. Legal basis for processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on these legal bases:
- Contract: to provide the Services you have subscribed to.
- Legitimate interests: improving the Services, preventing fraud and marketing to existing customers, where your rights don't override them.
- Consent: where you have given clear consent, such as for marketing emails.
- Legal obligation: where the law requires it.
4. Data sharing
[Section 4: who we share data with, including named processors and sub-processors. Carry over from the approved policy.]
5. Data retention
[Section 5: how long each type of data is kept and why. Carry over from the approved policy.]
6. Your rights
Under the UK GDPR you have the right to:
- Access the personal data we hold about you.
- Rectification of data that is inaccurate or incomplete.
- Erasure of your data, in certain circumstances.
- Restrict how we process your data, in certain circumstances.
- Data portability: receive your data in a structured, machine-readable format.
- Object to processing based on legitimate interests, and to direct marketing at any time.
- Withdraw consent where we rely on it, without affecting processing that has already happened.
To exercise any of these rights, contact us at [privacy contact email]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
We use cookies and similar technologies to run the Services and, with your consent, to understand how they're used. Our cookie policy lists each cookie and how to manage your preferences.
8. Security measures
[Section 8: the technical and organisational measures in place. Carry over from the approved policy.]
9. International data transfers
[Section 9: where data is stored and the safeguards for any transfer outside the UK. Carry over from the approved policy.]
10. Children's privacy
[Section 10: carry over from the approved policy.]
11. Changes to this policy
[Section 11: how we notify you of changes. Carry over from the approved policy.]
12. Contact us
If you have any questions about this policy or how we handle your data, contact us:
- [privacy contact email]
- Post
- NOISSIME LTD (trading as Zoru), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
- Company number
- 17160439